Dateolicious Privacy Policy

Last Updated: November 6, 2025

Operator / Data Controller: Dateolicious, Inc.

Contact: support@dateolicious.com

Child Safety Contact: safety@dateolicious.com

1. Overview

This Privacy Policy explains how Dateolicious, Inc. (“Dateolicious,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal data when you use our websites, mobile applications, or related services (collectively, the “Services”).

By accessing or using the Services, you consent to the data practices described in this Privacy Policy.

We may update this policy periodically; continued use after posting means you accept those updates.

Dateolicious is committed to protecting your privacy and ensuring transparency about how your data is used.

2. Eligibility

Dateolicious is intended for **adults aged 18 and over**.

We do not knowingly collect or process data from individuals under 18 years of age.

If we learn that an underage individual has provided personal data, we will immediately delete that information and terminate the account.

If you believe someone under 18 is using our Services, please contact us at safety@dateolicious.com.

3. Personal Data We Collect

We collect information directly from you, automatically from your device, and from certain third-party services to provide, maintain, and improve our Services.

3.1 Information You Provide

When you register or interact with our Services, we collect:

• Account Data: name, username, email address, date of birth, gender, location, partner preferences, photos, videos, and profile information.
• Content: messages, images, chats, feedback, and any other material you voluntarily share.
• Payment Information: payment method, transaction ID, amount, date, and related billing details (processed via secure payment providers).
• Support Requests: when you contact customer service, we collect details about your inquiry and communications.

3.2 Automatically Collected Data

We automatically collect:

• Device & Usage Information: IP address, browser type, operating system, language settings, device identifiers, mobile network info, app version, and activity logs.
• Location Data: approximate geographic location based on IP or device settings (you may disable this in app permissions).
• Cookies & Analytics: Dateolicious uses cookies, pixels, and similar technologies to improve performance and personalize your experience. You can manage cookie preferences in your browser or device settings.

3.3 Data from Third Parties

We may receive data from:

• App store providers (e.g., Google Play, Apple App Store);
• Payment processors (for verification and fraud prevention);
• Social logins (e.g., Apple or Google, which may share your name, photo, or email);
• Other users (e.g., if you are reported for behavior violating our Terms).

4. How We Use Your Data

We use your personal data to:

• Operate and maintain the Services;
• Verify and manage accounts and user activity;
• Facilitate matching, chatting, and communication features;
• Provide customer support and respond to inquiries;
• Improve safety and moderation, including fraud and abuse prevention;
• Process payments and handle refunds;
• Personalize user experience and offer relevant matches;
• Comply with legal obligations and enforce our Terms of Service.

We may also use aggregated or anonymized data for analytics, research, and development purposes.

5. Legal Basis for Processing (GDPR/EU Users)

We process personal data under the following legal bases:

• Contractual necessity: to provide our Services.
• Consent: where required, such as for marketing or optional features.
• Legitimate interests: including platform safety, fraud detection, and service improvement.
• Legal obligation: to comply with applicable laws or law-enforcement requests.

6. Sharing Your Information

Dateolicious **does not sell** your personal data.

We may share information with trusted third parties as necessary to provide the Services or as required by law. We share data with:

• Hosting and cloud providers;
• Payment processors and billing vendors;
• Customer support platforms;
• Fraud-prevention and moderation systems;
• Affiliates and subsidiaries (for internal operations only);
• Law enforcement or regulators, when legally required or to protect users from harm.

If we are involved in a merger, acquisition, or sale, your data may be transferred to the new entity under equivalent safeguards.

7. Retention and Deletion

We retain your data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

When you delete your account:

• Your profile and content will be deleted within **30 days** (unless required by law to retain).
• After that period, data is permanently erased from active systems.
• Deleted accounts cannot be recovered unless restored within the 30-day window.

You may also request early deletion by contacting support@dateolicious.com.

8. Your Rights (GDPR and Global Privacy Rights)

You have the following rights regarding your personal data:

• Access: obtain a copy of your data.
• Correction: request corrections to inaccurate data.
• Deletion: request erasure of your account and data.
• Restriction: limit data processing in certain cases.
• Portability: receive data in a portable format.
• Objection: object to processing or marketing use.
• Withdraw consent: at any time, without affecting prior lawful processing.

Requests can be submitted via support@dateolicious.com.

We will respond within one month, unless extensions are justified under applicable law.

9. Automated Decisions and Profiling

Dateolicious uses algorithms to suggest matches, detect fraud, and identify prohibited behavior.

You can request a manual review if you disagree with an automated decision by contacting support@dateolicious.com.

10. Marketing Communications

You may receive email or SMS updates about matches, offers, or new features.

You can **unsubscribe anytime** by:

• Clicking the “Unsubscribe” link in emails,
• Replying “STOP” to SMS messages, or
• Updating preferences in your account settings.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to remember preferences, improve usability, and analyze performance.

You can adjust cookie settings through your browser or device.

For detailed information, see our Cookie Policy (if applicable).

12. Third-Party Services and Links

Our app or website may contain links to third-party services.

We are not responsible for the privacy practices or content of those third parties.

Your interaction with them is governed by their respective privacy policies.

13. Data Transfers and Security

Your information may be transferred to and processed in countries outside your own (e.g., the United States).

We ensure appropriate safeguards (such as Standard Contractual Clauses) for international transfers.

We use industry-standard **encryption, access control, and monitoring** to protect your data.

While no system is completely secure, we continually update our security measures to reduce risks.

14. Child Safety and Exploitation (CSAE) Compliance

14.1 Zero Tolerance

Dateolicious strictly prohibits and actively combats Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM).

We do not allow minors on our platform. Any attempt to share, solicit, or exploit such material results in **immediate account termination and mandatory reporting** to law enforcement.

14.2 Reporting CSAE or CSAM

If you encounter suspected CSAE content or underage activity:

• Report it immediately via the in-app “Report” button, or
• Contact our Child Safety Office directly at safety@dateolicious.com.

14.3 Cooperation with Law Enforcement

Dateolicious fully complies with applicable U.S. and international child-safety laws, including:

• 18 U.S.C. §2258A (mandatory reporting of child exploitation),
• COPPA, PROTECT Act, EU DSA, and UK Online Safety Act.

We work with the National Center for Missing & Exploited Children (NCMEC) and other agencies to detect and report CSAE incidents promptly.

Learn more at: https://dateolicious.com/child_safety

15. Security of Your Information

Your Dateolicious account is password-protected.

We recommend using a strong password, logging out from shared devices, and not sharing credentials.

If you suspect unauthorized access, notify support@dateolicious.com immediately.

16. Changes to This Policy

We may update this Privacy Policy from time to time.

When changes occur, we will update the **“Last Updated” date** above and, when required, notify you via in-app notice or email.

17. Contact Information

© 2025 Dateolicious, Inc.. All rights reserved.