Shipping & Delivery
Sweet things are worth the wait. Whether you're ordering apparel, accessories, gifts, or something delicious, here's what to expect from checkout to delivery.
Typical processing window for in-stock merchandise, excluding weekends and holidays.
Some made-to-order and preorder items need additional production time before shipping.
Available on qualifying orders, subject to checkout conditions and exclusions.
1. Order Processing
Orders are processed in the order received. Most in-stock products begin processing within 2–5 business days, excluding weekends and holidays.
Some made-to-order or preorder items may require 4–6 weeks for production or printing before shipment. Product-specific estimates, when available, are shown on the product page.
2. Shipping & Delivery Times
After processing, delivery depends on the carrier, destination, and shipping service. Processing time and shipping transit time are separate. Carrier estimates are not guaranteed; holidays, weather, and other disruptions may cause delays. Items in the same order may ship separately.
3. Free Shipping on Qualifying Orders
More Dateolicious. Less Shipping. We offer free shipping on qualifying orders over $50, subject to any exclusions and conditions displayed at checkout. Any applicable shipping charges are shown before payment.
4. Candy & Confectionery Shipping
Sweet treats can need extra care in transit, particularly in warm weather. Chocolate and other heat-sensitive items may be affected by temperature during delivery.
- Seasonal or limited-edition treats may have special shipping schedules.
- Order early when shopping for Valentine's Day or another important occasion.
- Check each product listing for specific restrictions or handling instructions.
- Inspect confectionery promptly on delivery and follow the packaging's storage instructions.
5. Order Tracking
When tracking is available, tracking details are emailed to the address entered at checkout after your order ships. Tracking may take some time to activate. If you don't see the message, please check your spam or junk folder.
6. Shipping Address Accuracy
Double-check your delivery address, including apartment or unit numbers, before ordering. If you notice an error, contact us promptly. We cannot guarantee changes once fulfillment has begun or the order has shipped.
7. Delayed, Missing, or Damaged Shipments
Delayed: Review your tracking information for the latest carrier updates.
Missing: If tracking shows delivered but you cannot find the package, check around the delivery location and contact the carrier. You can also contact us for assistance.
Damaged: Contact support promptly with your order number and photos of the item and packaging. We will review the issue and explain the available next steps under our policies and applicable law.
8. International Shipping
International delivery availability, eligible destinations, and charges are indicated at checkout. Where applicable, customers may be responsible for destination-country customs duties, import taxes, or other fees unless checkout states otherwise.
Shipping estimates and policies may change based on product availability, fulfillment needs, and carrier conditions, subject to applicable law and the terms governing your purchase.